Our customers define what we do. Whatever sector, whoever your beneficiaries, we have the knowledge, experience and commitment to help you achieve impact.
Customer Stories
"It was good to get some clear guidance from the panel. I write funding applications every week and you get knocked back a lot that is just the nature of it. It's not that often you get some really clear feedback about what to do next and how you can improve it, so that was really useful."
Charity surveyed in Big Potential Breakthrough Evaluation Year 3 February 2018
Customer Panel
Whether it's listening to what our customers need or treating colleagues with respect, people are at the heart of everything we do. For this reason, we've set up a Customer Panel to help us get feedback on what we do and how we do it.
In 2017 we recruited the first members of our Customer Panel. After an open application process we've now invited ten people to join the panel.
We will be sharing information about the panel and it’s work in our newsletter and our blog so watch this space.
| Panel member | Organisation |
|---|---|
| Richard Thickpenny | Ashley Community Housing |
| Paul Silvester | Foresight (North East Lincolnshire) Limit |
| Natasha Thomas | HALE - Health Action Local Engagement |
| Shirley O’Donoghue | Holistic Harmony CiC |
| Gaynor Williams | Lister Steps |
| Richard Jones | Manchester Deaf Centre |
| Kath Parsons | OPAAL (Older People’s Advocacy Alliance) UK |
| Carolyn Boyce | Prosperity Hub CiC |
| Paul Kelly | Resolving Chaos |
| Mary Spillane | Royal Mencap Society |
Complaints and Feedback
We're always trying to improve and want to hear about your experience with us. Please find our full complaints procedure here.
