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Customer Support Officer x2

Role: Customer Support Officer x2

About this role:

This role will be employed by Social Investment Business (SIB).

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best – serve the communities they operate within.

Our values are: People First, Curious, Bold, Collaborative, Accountable.

For further information on our values and our generous benefits please visit

Reporting to the Customer Manager, this role plays an important part in supporting organisations during their customer journey with SIB. This includes responding to enquiries, customer correspondence and gathering customer feedback, in line with SIB’s strong customer & partner value proposition.

We are looking for someone who: is motivated by our mission and is looking for entry level position at SIB. You will need to enjoy working with people and have good attention to detail.

For the full job description see the attachment below:


To apply please complete your application on the link below: