Do you want to join our Customer Panel?

6 July 2017

Whether it is listening to what our customers need or treating colleagues with respect, people are at the heart of everything we do. So to help us get your feedback we’ve set up a Customer Panel.

We’ve launched this Panel because we know we need to get more feedback from the organisations we support. We hope we can get more feedback this way and delve deeper into the issues than any online survey would be able to.

What do we want from the Panel? Well, we’d like your insight, challenge, views and feedback on what we do. We may be asking for your opinion on new funds or products we’re trying to develop or your thoughts on the best kinds of support and advice.

We recognise that anyone joining this Panel will need to give up their time so we want to be really clear about what you need to do and what we will offer.

We’re looking for ten people to join the Panel and meet three times a year at different locations around the country. We will pay Panel members £300 per day plus travel expenses to support them in attending and participating.

You will need to be a trustee or employee of a social sector organisation - such as a charity, community interest company or community benefit society - operating in England and have the permission of your Chief Executive/Director to participate.

All of this is summarised in the terms of reference which accompanies the application form.

If you would like to join the Panel please complete the application form by 31 July 2017.

We will be conducting interviews during the week commencing 4 September 2017 and will contact you by 15 August 2017 to let you know whether you have been shortlisted.

We really want to hear from you! Good luck with your application.

Photo credit: Foter.com

Ceryse Fear

Performance & Quality Manager

Ceryse manages performance and quality across the entire organisation ensuring we are meeting our key objectives and delivering what we say we will. She is also the Chair of our internal Customer Focus Group.

Before joining us Ceryse worked in a number roles across both central and local government.

 

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The Social Investment Business is the trading name for the Social Investment Business Foundation, Registered Company No. 05777484 (England), Registered Charity No 1117185 (England & Wales), The Social Investment Business Limited, Registered in England No. 06490609, VAT No. 927456693 and Futurebuilders-England Limited, Registered in England No. 05066676. Registered Office: CAN Mezzanine, Borough, 7-14 Great Dover Street, London, SE1 4YR

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